How do I contact support?

In PITTO, go to Settings → Help & support → Report a problem, or use Help → PITTO Support… in the menu bar.

• Describe what happened. Tick This is blocking my work if it is.
• Include technical diagnostics is on by default. It sends your app and system version, connection state, record counts and recent actions in the app. It sends no song contents, contacts, emails, search text or keys.
• You can add a screenshot. Check it first: it shows everything on your screen.

If you're offline, the report is sent when you're back online. Our replies appear under My reports, where you can answer. We keep reports for 12 months.

Can't send a report, for example because PITTO isn't activated? Email support@pitto.music.