Refund Policy

If you change your mind about your PITTO subscription, you can request a refund within 30 days of your payment. We review refund requests case by case and aim to be fair to genuine change-of-mind requests within that window.

Paddle, our payment provider and the merchant of record for your purchase, handles refunds on our behalf. To request one, visit https://paddle.net and follow their process, or contact us at support@pitto.music and we will direct your request to Paddle.

Refunds are returned to the original payment method. Processing times depend on your card issuer or payment provider.